Verizon has a Crisis Care program where employees can get $100.00 per day to have a relative or friend watch their children during Covid-19. The ACFC does not offer this program. Here is some information on it.
The above email address is also indicated in the policy document located on the Coronavirus Resource page:
A notable change to reimbursement process is that requests for reimbursements are submitted after the care week has ended.on a weekly basis. For example, as you would submit a reimbursement request for last week today. For this current week, you would need to wait until next week to submit a request for the prior week.